I tried to reach out about the return policy I thought it qas 30 days but it is only 7. I will not be a returning customer because of this. I am stuck with items I am dissatisfied with. I also reached out in email with no response. I loved the boots you guys sent me so much. The shirt and jacket I got not so much. It sucks I am a single mom and that was my present to myself for my small pony business for Christmas and I am so sad that I don't have the outfit I need for it that fits correctly. The shirt I got was very faded looking and was not like the pictures. I waited for an email back before writing this and unfortunately never got a response. So if you buy something just know that you only have 7 days to return. For some people who don't have printers at home and have to travel far to get to a ups store it's such a hassle to do in the 7 day window. I really hope my feedback helps because I love your clothes.