Been trying for 2 weeks to get help with no response for broken & missing items and damaged shipping box that was not appropriately packaged. I've always had a good response from previous orders, but not this time. And I still haven't received half my order from the end of November. Just very frustrating. Can someone, anyone help? I've sent emails, SMS messages, text messages, chats through the app and even messaged Liz via Instagram. No response from anyone! What will it take to get a response? I don't want to put this out on the internet or your pages. Someone please get back to me with a resolution. And I can't respond on the mystery bags because they were all dumped onto the one inappropriately packaged / unsecured box. So without knowing what was in each bag I can't review it. ☹️😳😱 And I have an item missing from the box. (I'm sure someone is enjoying the missing dress somewhere, but it somewhere I'm not). Also would love to wear the necklace I received that was broken/ damaged but then again no response from you guys. The box was so late in arriving I had to wear other items to my events since my SFC's arrived after the events. So I can't comment on the other items since I haven't worn them yet. I'm sure this is not the kind of review you wanted but I need to be honest it's not what I'm used to from you all either. And I know it is challenging with the holidays and all but if no one is going to be available to respond you should set up voicemail, emails and other data to alert people that it will be after the holidays that you will get back to them. Not just leave them hanging and frustrated for this length of time. Again can someone, anyone get back to me about the issues I'm having? Now it's escalated because I still haven't received the other half of an order from over a month ago and no the items are not on preorder. Frustrated, bewildered and annoyed in Texas, monettebright24@gmail.com