Everyone knows the reputation spicejet has. I chose to ignore it and had booked a round trip with spicejet Hyderabad - Chennai.
On my flight to Chennai, I had a terrible experience.
The flight was already delayed by an hour. I did not have a checkin bag, and only had cabin. I was asked to pay 1800rs extra for my laptop bag. I've never faced this with any other airline. They waited for the flight checkin to close to start checking the bags. I was forced to pay the full amount, but they gave a discount for the passenger who came after me. Not fair.
During the takeoff, the engine (and in turn the AC) was turned on in the last moment to save fuel. Even after landing, as we were waiting for 10 minutes to find a place to deboard, the engine was turned off to save fuel.
The flying experience was also not good, a bathroom door that kept making noise in the air - it was loose I guess.
It's really surprising that spicejet is still operating.
Coming to my return flight (at 8:45am), I was hoping it would be smooth. But again, just at the time of checking in my baggage (7:35am), I get message that the flight has been rescheduled to 12noon.
Upon checking with the staff they said the flight was supposed to come from Ahmedabad to Chennai, before going to Hyderabad, but due to technical reasons got sent back mid way. Even the 12noon was just an estimate and it can get delayed further.
There was no other airline having a flight earlier than that too. And obviously now with higher prices since it's last minute. But anyways I took this as a punishment for booking Spicejet. Took a full refund (which is pennies compared to the fare of my new booking and the cab from and to the airport again) and booked with a different airline.
I chose to ignore the other reviews, I hope you don't. Spicejet was bad, is bad and will be bad. I don't see how one can trust their life on Spicejet when they're this unreliable.
7 months ago
SpiceJet has a
1.9
average rating
from
110
reviews
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