Worst Airlines of the Year. It was just yesterday I had a ticket from Guwahati to Bagdogra. The actual timing was 17:05 hrs. However the timing was changed once, it was fine, then again second, then again third until 22:45 hrs. And then no changes or information. Finally at 23 hours they came up to say the flight is cancelled and they would initiate refund after all boarding cards and security checks. The decision was adamantly refund or else they would have to wait until the next day 17:05, which is also not fixed and no other facilities shall be provided. The management lifted their hands and said we are helpless. Initiated refund and it said it will done within 7 days. So, funny. Tried booking another ticket but their was none, so had to travel all the way to Railway station and take a train, luckily one bike rider drove me on time to Kamakhya. Seeing the suffering of the young kids, elderly people, I would recommend not to ever take this flight again. DGCA should banned then forever.