While Spice jet is known for delays and flight cancellations, a new glory adds to your company now, that is poor in-flight services and safety concerns!! I was travelling to Patna through spice jet SG8721 from Delhi. My PNR no is MGSZTA. I booked seat no 2A and when I boarded the flight there was a passenger in seat no 3A who won't allow me to tilt my seat. He started pushing me and my head got hit in the seat ahead me. This is a serious safety concern. I asked for help from the flight attendant Gaurav, Ankit and mitali but they said to resolve it mutually as there was no seat left to change my seat with. This incidence has made me doubt the competency of your staff and your policies even incase their is a medical emergency while on flight in case if there would have been any medical issue what would your attendants have done. What if the passenger would have hurt me severely during flight? Where is the scope of feeling secured as well as respected while travelling with spice jet? During the entire flight I could not tilt my seat while the person sitting ahead kept his seat tilted. I had booked meals but could not enjoy them as well. All the wastage of money!! I had written to customer service and Nodal officer on the email given in their website but have not got any satisfactory response !! Shameless and pathetic!! I am a frequent flyer but this is the first time I choose Spice jet. But it was my mistake. I have not seen such a behaviour in any of the airlines I have been flying with. I am bringing this to your concern so that you may take corrective actions against your staff. Also I would claim compensation for this service drawback. I shall definately tell my family, friends and colleagues as well as my company admin and corporate not to book spice jet for any travel they plan !!