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Molly
I ordered 2 pairs of snowshoes on Black Friday at $100 off per pair. A couple days later, I got an email saying my order was cancelled because they didn't have the snowshoes in stock. I called up to see if they could replace the product with a comparable one as it was their error that they sold a product they didn't have, not mine. They told me their price match policy is posted online and they wouldn't price match the sale price I bought the shoes at. Absolutely ridiculous. The customer service rep agreed with me but said her hands were tied and she could only offer me a 10% off coupon. I passed up other deals that are now over and I won't be using the 10% voucher because how can I trust ordering from a company like this??
3 years ago
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Sport Chek has a 1.6 average rating from 483 reviews

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