Sport Chek Reviews

"I was send a used pair of running shoes, with gravel still wedged in the soles. I called and eventually they refunded without me having to go to store, so they made it right. But I will not buy from them again. It was awful. What moron sends used shoes. Check out my photos. And yes, that was the ci diton of the shoe box ! \r\nLol. This store deserves to be boycotted. This was to be a gift for my aunt. Sending store: Brampton ontario"

"I was send a used pair of running shoes, with gravel still wedged in the soles. I called and eventually they refunded without me having to go to store, so they made it right. But I will not buy from them again. It was awful. What moron sends used shoes. Check out my photos. And yes, that was the ci diton of the shoe box ! \r\nLol. This store deserves to be boycotted. This was to be a gift for my aunt. Sending store: Brampton ontario"

"Worst experience with sports check order shoes they send me 2 different shoes"

"I purchased some runners, within 3 days of receiving the runners went down 40%. I called customer service as per my instructions. And was told they do not price match with competitors and would not price match the store price either."

"I bought 2 pairs of dumbbels couple of years ago from SportCheck online app but found they were made of very poor material (rubber) as they were melted when I put them on my internal window's stage, I ever call the store but no refund allowed.\r\n\r\nThen I put them all in my bed room's table stage without any sunlight touched, but they still sticked to the table plate with even worse looks.\r\n\r\nThey were made in China and the quality was very very poor !!!"

"Funny story about their customer service. I recently bought two packages of socks and when I went to open the second one I found the security transponder (device) was still on one of the socks. I happened to be back near the Kenaston (Winnipeg) location so I took the single sock back in the store. As I didn\u2019t keep the receipt , expecting not to return the socks, they told me I would have to wait half an hour or more for them to do a search and obtain my receipt before I could get my sock back. I thought it was there mistake that they didn\u2019t remove it in the first place, and also could have pried it off and removed it myself, but I thought I was doing them a favour by bringing the device back. In the end I was out a lot of time or my sock and I chose the sock :). perhaps the feel shoplifters like bringing their product back in the front door to have the transponders removed? I attached my mobile visa transaction record (visa number excluded) in case there is any doubt."

"order online at 7 Aug 2022. pick up at toronto leaside location at 9 Aug, First ride at 12 Aug and found the rear brake not work good,also the front wheel and fork is not aligned,simple say is the front wheel is off the center. so I bring it back to the leaside location to have it fix at 13 Aug. they accept my bike and say will send me email to pick it up after is fixed. 15 Aug I got the ready to pick up email, so I go to the leaside toronto location to pick up my bike, they bring me my bike and tell me is all fixed, but after I check it the front wheel off center problem is still the same,it bias to one side ,not at the center. I ask the man service me why? He said he can not fix it but if they still have stock in store ,they can give me another new one or I can return it. I tell him it is perfect if they can fix it because I like the bike a lot. After awhile a man declare himself is the manager name Vu tell me the front wheel off center Problem is normal, it is impossible to fix. the bike is in perfection condition . I tell Vu I want to return it if they can not fix it. He said \" you can not return it because you use it already.\" I asked Vu what if I have a bike mechanic to fix it. will you response the repair bill? He say it can not be fix. also will not response for the bill. no fix, no exchange, no refund and try his best to get rid of me from the store. He does not like the other customers see how he treat an old woman customer. End up I have a skillful mechanic to take off the front wheel and reinstall it. problem is gone. wheel back to normal condition. Vu does not care about my safety. but I do. I am customer of sport check for a long time and always happy about the service but this time is - *\nhopefully is the first time and last time unacceptable experience.\nI still love to shop at sport chek But not Leaside Toronto location.\nI will add a picture after the mechanic fix my bike back to the balance way. to show Mr. Vu it can be fixed if you care!"