Absolute thieves. Never buy anything online from them. I ordered cross country ski equipment and my order has been in limbo for 2 two weeks. When I called them, they said I could not cancel my order and that they will put someone to investigate it. They will get back to me in two weeks. They probably do not have stock and they are keeping my money, not helping me and I do not need the equipment anymore. I bought it because they promised 5-7 days delivery. Service attentand was cocky, disrespectul and useless. What a bunch of thieves. Avoid at all costs. I still have no answer after calling and no indication of any resolution. Typical thief behavior! Buy form MEC or Sail. Avoid, avoid, avoid.