I will never order anything from Sportchek again as their customer service is horrible. I had subscribed which indicated that a 10% discount would apply to my next online order. When I went to place my second online order, I forgot about the 10% discount so I contacted Sportchek by email to see if they can adjust my invoice. After waiting over a week with no response, I decided to call them and spoke to a rep who showed very little regard about my situation. He was not helpful and by looking at all the other complaints from other customers, it's no wonder they have such a poor review. Avoid!