Today I experienced the worst customer service you can imagine. I received 3 x presents from my kids for Christmas and one dry fit tshirt was too large so I wanted to exchange for a one size smaller. Shae at Coq location said that none of the 3 gift receipts match the tshirt and she would not exchange for smaller size. I insisted that one of those three gift receipts has to match,( I brought all free gift receipts because I was not sure which one it is) I asked politely to check again and again then with attitude Shae said, yes it’s on your receipt.
Really, if you do not know how to look up items on the gift receipt then you should ask your supervisor to help you instead of asking me to purchase another tshirt.
2 years ago
Sport Chek has a
1.6
average rating
from
483
reviews
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