If I could give 0 I would Sport Chek = ethnic profiling!!!! I’m disgusted with this company! I have been an online (deliver to my door ) customer for over 10 years and no problems till now! I ordered 2 pair of runners and paid for them. My address and Billing address have never changed yet the courier for sport chek delivered my items to the east side of edmonton! I contacted the courier and they confirmed that Sport Chek had put the address on my package! Then I checked my sport chek account to find that all of my information had been changed!! Now the billing information must have been my correct address when I placed the order or the Purchase would have been declined.. it was not! Now when I initially called into sport Chek customer service the customer service person looked at the file and we discussed issue and immediately said “do not worry you will not have to pay for this it is not your fault we will take care of you.” Then he asked me a question he said that it was not on topic but he was just curious about my email address.I initially made a disclaimer saying please do not discriminate against me for what I am going to tell you and I explained that with the Ukraine situation Russian people are getting treated quite badly. A customer service person said that he was actually learning Russian so that he can understand the situation going on in Ukraine so I went on to explain that it was a Russian word that I was using and I explained that my father was a Russian! At this point the customer service person put me on hold to go speak to his manager and I was on hold probably a good 45 minutes and when he came back his attitude towards me completely changed and he was almost accusing me of putting in the wrong address and told me that they would not help me any further and that I would have to take care of the situation myself! I was very confused at the change in the customer service person’s attitude after I told him about my ethnic background! He went from telling me that they would do everything to help me and that I would not have to pay for the purchase I didn’t receive to telling me I would have to “figure it out for yourself”! Shame on you, sport chek