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I have purchased four Items from Sport check online on December 27th I received two of the items within 5 days , However the other two item never showed up then I followed up after two weeks with Sport check they said there is nothing they can do and I had to wait . I called Canada post and they said they cant trace the package and I would have to talk to Sport check then I called sport check again when they created a case number and promised me a phone call then I hear nothing back again, So I called and asked them what has happened to my package no answer again , I asked if I could speak to a manager and they said they Are extremely busy same thing I was told last week she put me on hold for two minutes and said the money is refunded last week , I then asked to talk to a supervisor she put me on hold then I waited for ten minutes no answer . I am very disappointed this guys have rubbed me blinded giving me the run around I have spent almost $500 shopping online and they are not giving me any answers or returning my money almost 27 days no clothes I order them for my birthday which was January 18th and very disappointing because I don't have any clothes to wear so finally I order from The Bay online store and same thing arrived only after three days and also came from Ontario which is the same place as this guys shipped their clothes , Bay also uses Canada Post as well . I will contact consumer Protection Global TV as this guys are holding my money and lied to me about the money being refunded in my Account . They lost me as a valuable client that used to always buy at their west Vancouver location . My recommendation to all would be take your business elsewhere after they take your money they will treat you like dirt !!! If I could give this guys 0 I would
5 years ago
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Sport Chek has a 1.6 average rating from 483 reviews

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Alice, Customer Support

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