Worst company ever. Understand there's a pandemic in the world but it doesn't mean you're completely brain dead from it. Ordered some bicycle tubes, gloves and a helmet. The packing list shows all items but they never included the helmet. Is there it a double check to ensure all items in the order are correct before finalizing shipment? Items came in a small packet bag and noted as 1 of 1. Called customer service and they asked some questions and said would get back to me in 5 business days to try to rectify the situation. Clearly the helmet cannot for into a bag that is 8.5"x11"x2" that already contains 3 bicycle tubes and a pair of gloves. Just send the helmet or refund me immediately. How is waiting 5 days going to solve my issue when I am speaking to a customer service representative already when I first call? How is this company managed? Ridiculous.