Horrible experience! If I could have, I would've given them no stars at all. I tried ordering a punching bag and the day after I place the order they email me saying that there is an issue with the credit card I was using. I call them to clarify what the problem was and they could not seem to find one so they suggested that I purchase a gift card and try using it to buy my punching bag... After ordering the gift card I get another email saying the transaction did not go through and that there is an issue with the card. I call customer service and they say there is nothing they can do to help me, instead they tell me to call my bank. Their customer service is ridiculous too. This has not happened once, not twice, but more than 5 times. If you can, try to avoid ordering online from them, its really not worth the trouble.