I am giving it one star just because of bad customer service that we have experienced yesterday at Sunridge mall location. This is not the first time but the second time in two weeks that we have visited this store and bought stuff worth of around $800. Both times their associates were very grumpy, they were not warm and welcoming. What has pushed me farther to write a review is our experience at this store yesterday , while we were shopping we were told very rudely by one their associate that "store is closing in like a minutes" and she literally stared at us and rolled her eyes as if we were idiots and we did not understand her. I understand that its our fault that we did not manage our time properly but we did'nt deserve to be humiliated, this is least what we expect during this time of COVID. We proceeded to check out and met with this most rude associate that I have ever seen in my life. She was mad while she was processing our items as if we have commited a crime by coming late in the store. Then I handed her over some gift cards we had. I did not check their effective date -my mistake. But instead of telling us politely , when i said i have gift cards and I would like to pay with them she said " yes and what about them" in a very rude way. Every associate in that store looked very grumpy and rude. I think they should be trained on being polite to customers better. I have worked in retail myself too and never have I ever been rude to a customers even if they were. Your associates need to be trained better in dealing with customers teach them being humble. This is least we expect when we are visiting any retail location. Atleast during this time train them on being nice to the customers.Smile and be humble that's all we ask.
4 years ago
Sport Chek has a
1.6
average rating
from
483
reviews
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