Hang in there folks! Your package will arrive without warning. Ordered a bike on May 23rd. On May 26 received the UPS tracking code suggesting the package was "ready for UPS". For the next 4 weeks I checked on the status frequently...nothing changed. Contacted Sportchek helpdesk, no reply. Suddenly, after 4 weeks, still with the "ready for UPS" status, my bike showed up at the door delivered by another no-named courrier. I suspect UPS or Sportchek is completely overwhelmed with orders and have sub-contracted these alternate courriers. Clearly this explains why the tracking status never changed, since UPS never took the package. Would have been nice to get some kind of update throughout the 4 weeks wait. I was even considering calling my credit card company to report fraud. Hopefully, this review, although bad, provides some hope for others which are awaiting their delivery. Otherwise, think twice about ordering from Sportchek these days...Crazy times.