I wouldn't even want to leave 1 star if I could, worst customer service I've received to date I wouldn't even want to leave 1 star if I could. If your order arrives with everything that you asked for then you'll be okay - if you have to speak to customer services or the complaints team, god help you. The worst service even after the complaints team took over that I have ever received. Multiple conversations closed on me after ignoring multiple questions, because they couldn't give a timeframe to fix the problem they had caused (wouldn't even give me a rough timeframe, as I had explained multiple times that I had ordered for a specific event and needed more information so I knew what to do on whether to order again/elsewhere etc) - I asked this question and received "as you haven't replied for a while, I will close the conversation" multiple times after I asked about the timeframe or for an update, which wasn't even acknowledged by the complaints team. So if they make a mistake, you ask for an update or just to find out what's happening you won't receive an apology, an update or a time frame, they'll just respond "we will investigate" and then they'll close the conversation on you, multiple times without answering or acknowledging anything. If any of you are unsure on this please feel free to get in touch with me and I'll happily show you the screenshots of this.