I received an email from Hermes on 1st of June informing me my parcel will be delivered between 5pm and 7pm on 1st of June 2021. I finished work just before 5pm, rushed home and waited until late evening to no avail. I checked my email in order to see when my package will be delivered and to my surprise the package was already delivered at 15:10. The package was left in front of the communal door (on the outside) and Hermes emailed me a picture of the package. I live in a secure building, It is a block of flats and the only way to gain entry is to ring the intercom and ask the residents to let you in. Unfortunately the courier did not do that, he left my package in an unsafe place, outside my building, I did not request the package to be left there or anywhere else. I went over to my neighbours and asked if they have seen my package (took it in). Those who were at home told me they have not seen it, I went over this morning to the rest of my neighbours whom I did not manage to get hold of last night. Sadly no one has seen my package. I am disappointed at how my package was dumped outside my building without any due care. I am still awaiting a response from your complaint department as to what the next steps are in resolving this unpleasant situation.