I ordered a product and it was never shipped. After four weeks of no updates I emailed and asked for an update. They said it was a stock issue, then a warehouse issue, then an IT issue and eventually just stopped replying and marked the email thread as 'resolved' petulantly. I eventually cancelled the order, they will not put you in contact with any supervisors when asked directly or any managers either and are incredibly unhelpful. I would advise paying slightly more for a product from legitimate businesses, you know what you're getting, please please avoid if you can. Disgraceful and frustrating in equal measure.