Bought a new British Lions infant kit for my nephews birthday. Opened it on his birthday to find British Lion badge printed on upside down. How does this pass quality checks by Canterbury and then by Sports Direct? Answer is clearly it wasn't checked as so blatantly obvious. Disgusting, one very unhappy, disappointed little boy. I had no other gift. Returned to store who then refused to give me a refund, offering only a credit note. I informed them that this was not true, I am entitled to a full refund if the items are damaged or faulty. Staff informed me that the Llanelli Manager would not offer anything other than a credit note. Is the Manager that ignorant of consumer protection laws in this country? Or do I say, worse, he/she deliberately refused my right to a refund? I had to accept a credit note. I do not have the time to take this further or contact trading standards. Awful company, will never purchase again, be warned! Will Sports Direct read this, will they care? Will anyone contact me. I think I know the answer. I clicked 'very hard' to get refund but let me make it clear, it was 'very hard' as I was refused a refund.