Absolutely dreadful! - paid £7.99 for next day delivery and they cancelled all of my order except for a £3 item but they won’t refund any postage costs or send alternative products for the items they cancelled. I wouldn’t have ordered anything if they had said items some were out of stock and I especially don’t appreciate being charged the full £7.99 delivery cost for a £3 item that is no use without the cancelled items.
The customer service agents attitude was rude, unfriendly and unhelpful and impersonal as you can’t actually talk to a person only use a online chat if you can get by the automated robot.
3 years ago
Sports Direct has a
3.7
average rating
from
746,350
reviews
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