This store have stolen my money. I returned an item that was too small and at first they said that the item had not been received, despite Royal Mail confirming that it had been delivered. Then, after eventually agreeing to refund me the money, they never actually did - but updated their system to show that the refund had been issued (3 weeks before they had argued online with me about not receiving the item apparently - why would they do that if they had already refunded me??) and are now telling me the issue is with my bank. Meanwhile, I have paid for an item that I no longer have, whilst they can sell an item again that has already been paid for once.