I bought wellies, wore them twice to summer festivals, the second time the right wellie leaked. I took them back to Sports Direct and tried to get a replacement but the manager refused, stating as it was over 6 months since I'd bought them, I had to go to the manufacturer. This is not what the law says. I contacted Sports Direct Customer Services who just referred me back to the store. I tried again with the store and got the same refusal. I tried for a second time with customer services, they referred me to the store again. There seems to be a refusal to accept their legal obligations and a deliberate technique of sending you round in circles. This is not a trustworthy company to deal with.