I had an experience yesterday at the location on 6300 Waverly Fort Worth, Tx.
DFW has experienced an awful lot over the past week and I finally ventured out to replenish food. There are 2 doors and when I was walking in a young employee stopped me to inform me this is an exit. Mind you I was 2 steps from the actual store floor. I stated I was unaware by since I was there "are you saying I cannot enter but have to go back out into the cold snowy ground and go around?" She stated rudely yes I would. I told her that as long as I've shipped at Sprouts I've never experienced a rude employee like her which she shrugged her shoulders.
I did go out and go into the other door but as I was there I thought how mean an unnecessary what she did was and chose to simply leave.
I'm a senior and had it been clear off an entrance vs exit that would not have been a problem but with ice on the ground to be sent back out into a potentially dangerous situation was just uncalled for.
No, I will not be able to shopping at this location again and I sure hope this is not the customer service experience that Sprouts is heading down.
Unhappy grandma
3 years ago
Sprouts Farmers Market has a
2.2
average rating
from
224
reviews
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