Sprouts Farmers Market Reviews

Name: Sprouts Farmers Market
Rating: 2.35

2.4 Rating 251 Reviews

27 %

of reviewers recommend Sprouts Farmers Market

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2.4

Based on 251 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today for the 3rd time I felt it necessary to call the Oceanside CA store to request service at the meats and seafood counter after waiting for service while 2 employees behind the counter were busy making sushi and avoiding eye contact with me. The person who answered the phone said she would “walk over there” to provide help, but she also never showed up. I left the store vowing never to return for meats or seafood. Fruits and vegetables? Sure, but NOTHING that requires customer service.”

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Posted 3 weeks ago

“I shop at the one on gantzel and combs. I feel like Sprouts selects the best employees. They are so helpful and friendly. Just today I needed two pounds of salmon and before I could get back to the butcher he brought it to me. The employees are always saying Hi or can they help you find something. Overall a wonderful place to shop.”

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Posted 3 weeks ago

“Staff were very helpful and the quality and variety of produce was excellent.”

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Posted 4 weeks ago

“Going to SPROUTS is like going to a family friendly old fashioned store! I actually look forward to my weekly Saturday shopping. I also get the Best customer service from my favorite register person Tonja S.! She is ALWAYS a bright spot in my week. Yvonne Palese”

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Posted 4 weeks ago

“I scheduled pickup for 5-6 pm that same day and then when I got there the order was not ready and would not ready until the next day at noon. I did order in the in the am and was told it would ready for pickup at 5 pm. They have very good produce and meats, but their online shopping is the worst. The last one I ordered online . I had to go back because they gave the wrong salmon, I paid for sockeye but when I got home they had given the cheaper salmon. Will never order on line again from them.”

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Posted 4 weeks ago

“Store employee cut in front of us at check out line to give her friend her discount card then she had her own basket of groceries to check out My wife and I thought it was so rude not customer friendly when a supervisor was standing there helping a new cashier in out checkout line”

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Posted 1 month ago

“Had a good experience. Fresh food”

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Posted 1 month ago

“I continuously go in to the sprouts on Broadway and Bellevue. At five thousand one south broadway, and there's never any milk out on the shelves, but yet it's hiding in the back. I asked brian to go and get me a gallon of milk that I could see it.And he went and got it and then proceeded to go and talk to his friend instead of bringing me the milk, I had to go and get it from him. The integrity of your store is terrible.”

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Posted 1 month ago

“That wooing that is going on in the ad is idiotic and annoying! I mute it as quick can.”

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Posted 1 month ago

“I bought Milk Thistle and used one bottle which was milky brown color, I have since found out that it should be a dark brown color. Ok, so I bought a second bottle, which was clear yellow liquid and I called your customer service line to inquire about it. This was on January 21st. They could not just make a phone call, they wanted lot numbers and barcode numbers and would email the vendor and get back to me. I went into the store in the meantime and the guy working made a phone call, told me that it varies in color and should be ok. I am still waiting to hear back from customer service, so I called today and was told they emailed the vendor a couple days ago and should have an answer back in a few days. Even if it comes back that it is indeed ok and varies in color, I will never buy this product again from Sprouts due to customer service not being able to answer me for a month. This is not the fault of the people answering the phones as they are just doing their jobs as told to do, everyone was polite and apologetic. This is on the company. I gave 5 star review for the customer service people only. The one star review is for the company, it's 2025, make a phone call and get an answer, don't make customers wait for a month.”

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Posted 1 month ago

“This review is for Bob, the produce guy, at the Branham Lane location. Bob is amazing. He keeps the produce section clean and well-stocked. If you don't see a produce item, ask Bob. He will either help you find the item, or he will go in the back and get the item for you. Last week, he went to the back and brought out a pack of the cherries I was looking for. Bob makes shopping at Sprouts enjoyable.”

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Posted 1 month ago

“I LOVE your store. Clean and healthy food for the whole family. My question is why is there not a Sprouts in Polk County Florida? I understand there may be a little competition with another chain based here but, give Lakeland Florida a chance! Keep doing what you’re doing and maybe one day be in our neighborhood!”

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Posted 1 month ago

“I was in Sprouts today on Dublin and I am so thankful to God that I met with Ana! She made it all worth while to drive all the way over there! I shop at Sprouts because everything in there is fresh - it is always neat and clean and tidy but my experience today with Ana, your cashier made everything extra wonderful! Ana is informative, courteous, she goes out of the way for her clients always, and she is genuine. She truly cares about her customers and it is quite obvious! She treats everyone very respectfully and I just can’t say enough kind things about her! She is representing your store so well! Thank you for having her on deck and know what a difference she made not just for me but for all of those that were privileged enough to have her assist them!”

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Posted 1 month ago

“I love Sprouts market. They provide amazing deals on produce, occasional deals of prices that no longer exist like 99 cents on apples. The selection is great too and bulk grains and herbs section is a game changer. The air in the store is clean without fuming with all of these toxic volatile fragrances from dish soaps and detergents like in isles of Vons and Albertsons. Even high end stores like Gelson’s market was fuming with those toxins from that detergents isle which means it also toxifies the produce but Sprouts is clear of that . They are also very receptive to feedback and make changes immediately. The best store with the best prices! That is the only store I shop. I never had food poisoning for years shopping there unlike Trader Joe’s almost all products are poisonous and I had multiple food poisonings from there low quality food accept their produce which is underripe . I stopped shopping there I trust only Sprouts!”

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Posted 1 month ago

“Shopped today( February 16th) at the Santee Sprouts market. Had a problem with another Sprouts( bad meat) However Lauren( Mgr) took EXCELLENT CARE OF CORRECTING the issue with grace and friendliness!! BRAVO to her as well as the sweet and efficient Andrea who checked me out at your store #254.Great job, Sprouts!!”

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Posted 2 months ago

“I shop at the Sprouts Market in Naples on Logan. The managers and staff are wonderful, helpful and know me by name. I love the deli meals and just tried the Sirloin tips with veggies, which was delicious! Of course one must fellow the cooking directions and you can season it to taste. I recommend these meals!”

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Posted 2 months ago

“The staff there is awesome with the exception of one or 2 people. I went in today to shop and I had grabbed a few things and most of my things I had were on a special buy one get one promotion and Diana was kind enough to let me know saving me a ton of money I really appreciated her she packaged my things immensely while she's very well organized she always greets people with a smile I have seen her show what true humanity is she's an excellent excellent person and it's just as nice as she is”

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Posted 2 months ago

“I live near Sprouts on Carmel Mountain Road and always enjoy shopping there. They always have such excellent products and deals. I so... appreciate the excellent customer service in the Vitamins department from Kimberly, Robin and also Grant.”

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Posted 2 months ago

“Sprouts employee - Charlie was so very friendly & helpful today. Cheerful - makes shoppingrnjoyable. ( POS: 003 Ks. @ 2:45 pm - store 171)”

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Posted 2 months ago

“They advertised $3.99 for dozen of eggs. To get the eggs for that price you have to register with then and give them your personal information like phone number and email address. Then when it comes to placing your order you get charged another $3.99 for processing fee. This is nothing but SCAM.”

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Posted 2 months ago

Sprouts Farmers Market is rated 2.4 based on 251 reviews