Worst customer service ever at Escondido location. I received a coupon via email for 20% off vitamins thur March 21 which is activated by entering your phone number at checkout. My account came up but the discount wouldn't appear. Two"managers" ignored the email I had as proof that the offer was valid and just kept repeating that offer was not valid in our area. They blamed the problem on me, citing some nonsense about how I must have set my app with Arizona as my location. One of them was especially rude. When I told him I was going to contact corporate, his reply was, "Go ahead". I went home and printed out the entire email. Nothing stated the offer was invalid in our area. The only disclaimer was that it was not valid at a location in my county about 45 mins away. I called their next nearest location in San Marcos and spoke with the manager. She told me she was not aware of this offer but to bring it in. When I arrived, she had already contacted corporate and received the OK to give the 20%. I showed her the printout and she agreed the offer was valid but she wasn't sure why I had received it. She manually took off the 20%. At least this manager took action to correct the situation, but I wasted a lot of time dealing with the entire episode, as well it being very unpleasant dealing with the first two "managers".