So disappointed by the customer service I received at Sprouts. I’ve been shopping there for years and have never returned anything. I was sick and bought some cough medicine there and after taking a couple of doses I noticed that it was expired. I thought okay no big deal I’ll return it for store credit. Now I didn’t have the receipt because well I normally don’t hold onto grocery store receipts once I’ve unloaded and seen my groceries are satisfactory. Anyway, I didn’t think it would be an issue. I went in and tried to return it and they said they couldn’t do anything without a receipt not even an exchange which seems very unreasonable to me. They treated me as if I’d bought this product last year and was suddenly trying to get my $16 back. No one felt regret that they’re selling expired medicine. It was unreal and I was surprised how angry it has made me. I usually shop at Trader Joe’s and once I came back with rotten tomatoes a day after buying them. They were so kind, they didn’t want to see my receipt they just ran over and grabbed me some new tomatoes with a smile and that’s why everyone loves Trader Joe’s, best customer service ever! Sadly, my fiancé has even done the radio commercials for Sprouts. Also what company can’t just run your credit card through these days and see you bought something days ago, it seems everyone has this technology now….except Sprouts I guess.