Hello, Prices are fair, sometimes exceptional in comparison to other stores. I’ve never used the delivery service. Returns & refunds are easy and no hassle. Either have the receipt or a CDL. ************************************* CUSTOMER SERVICE: I would like to acknowledge and pay homage to one employee in particular. Her name is Zayanna. She works in the vitamin department. I shop at Sprouts sometimes 2-3 times a week and I love your store. I REALLY enjoy purchasing my supplements and other health care products from Sprouts rather than going to specialty shops or ordering on-line. 2 Reasons: 1) your products are equitable and most of the time superior to other stores. 2) Zayanna makes my shopping experience fun and very educational. She really cares about what I’m buying and if it’s the best for my needs. She asks key questions and she’s not afraid to make suggestions in order to help me make better choices. Because of her I feel more confident in what I purchase. Zayanna is very warm, friendly and patient. She always acknowledges other shoppers in the department so no one feels ignored or walks away without being helped. She is tremendously professional and works hard to keep the department neat, clean and well stocked. I hope you routinely reward Zayanna for her dedication, work ethic and loyalty. She is SO deserving!