If I could give SSE -10 star I would this is the worst company ever. How the hell can two employees in a 3 bedroom house pay up to 3000£ a month. Absolute madness. This is by far the worst company I have ever come across. My wife and I live in a 3 bedroom house and use minimum electricity and gas, I am never home cause of my job. Every 4 months I am paying 600-800£ extra on top my tariff of 90+£ I pay each month, so this works out to 3000£ annually (its a joke) We went to Sicily for 3 weeks for our wedding and I still paid the same average amount, even when the house is empty. When I moved into the property I called SSE and give them my reading on the same day, two months later I called them because of a little discrepancies with my bill and they give me a meter reading which is not the one I submitted. I battled this issue back and forth with SSE and no one give a s***. This leave me with no other choice to leave SSE and went to another provider. I am now happy with the amount I pay which is much reasonable. Never again will I ever use SSE or even advice anyone to use this company. SHOCKING