Absolutely avoid this company like the plague! Ridiculous hold times, rude staff who can not explain why once you make notice to leave your bill suddenly increases more than the dd set up. My actual meter reading was last than the estimated, despite being a unit less there was no reduction in cost. I'm sure if it was the other way round you would be billed for it. Not my choice to use sse, I was transferred from octopus. Final bill inflated but paid off. This company should be investigated for its trading practices. Foul disgusting company! I'd rather have no gas and electricity than put a penny into this sham of a company. Good riddance! 🖕