Totally useless customer service!
I spent over 6h30 on the phone, talked to 16 people over the last 10 weeks and my issue still isn’t sorted. They mixed up my meter reading and doesn’t look like they have any intention into fixing that.
They put me on hold and it gets silent like if an issue happened so I have to hang up but I could hear the computer on the background. They remain silent so they don’t have to sort out your problem. They should be ashamed !
On top of it they buy they good reviews on trustpilot.
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Alice, Customer Support
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