Company is a joke I opened an account with them on the 30th April because they told me I couldn't have a smart meter I swaped back to British gas the next day, sse energy then billed me £161 from the 30th April to the 19th May but they did not contact me by phone email or letter to my address that the bill was for despite having these details they sent a letter out to an old address despite knowing I did not live there and because I was not contacted I did not know about the bill so they passed it to the debt collectors agency! I would not recommend this company over charge and make you worse off!