would love to give SSE no star as they are a total nightmare, i've never had so much trouble with an energy company, for over a year i waited for them to change my meter from a pay as you go to a smart meter and now they want me to pay a bill for over £100 on a meter that was a pay and go, I've spent hours on hold over the last year and it costs a fortune being kept on hold for hours and then when you do get through they just transfer you to some other line and your back on hold for another hour or so, when you do get to talk to someone you cant understand a word they are saying as they don't speak good English, going to look into switching to someone else as SSE are totally incompetent