I have to deal with this awful company on my employer's behalf and it has taught me that there are some very goods staff who know what they are doing, but the majority don't. I'm told a different story each time I speak to them about a particular customer, or register them up and then I'm told after after a chaser call of them not having communication that they are not a customer. Was on the phone for 4 hours today and yet didn't get an emergency call out as I was transferred or cut off. Need to take valium for round two tomorrow before I explode over the poor customer services.