Completely Incompetent , no one i speak to knows what they are doing , refund of nearly £400 to be paid after 10 working days but still waiting after 12 days, called again they said i wasnt in credit even though money had been taken out of my account this morning , person didnt know what he was doing and im now apparently having to wait another 10 working days , the number of calls ive made are ridiculous and time wasted actually runs into hours with no resolution !!!
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