The worst company I have ever had the misfortune to have contact with. ABSOLUTELY DREADFUL. We moved into a property over two months ago and they still can not sort out the account. Wait over 40 mins for anyone to even answer the phone. We have been without power (gas and electricity)for over five days now and no one prepared to resolve this. The coldest weekend of the year with no heating and no lighting, unable to make a hot drink or food. Absolutely criminal.
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