How on earth this despicable disgusting company has any good reviews is completely and utterly beyond me. I've never dealt with anywhere so incompetent, inept, disorganised and incompetent in my entire life. You hear bad things about energy providers as it is, and unfortunately they've confirmed this with me 10xs over. People if you like being over charged, billed incorrect amounts, being left for months without heating and spending an hour on hold before getting through to someone who's going to put you back on hold, cut you off or send you to the wrong department for another wait period - SSE are the one for you!