SSE took our energy over from Spark Energy, we just had a letter saying that SSE would now be our supplier. From the day they took over our energy supply the smart meter packed up working and both the gas and electric meters where blank. After a couple of months I received an email saying they needed meter readings, After a number of calls to their call centre to tell them I could not read the meters as they are blank I was getting nowhere but kept getting emails for readings. More calls and the same response, no one wanted to know so I contacted to Ombudsman, I then received a call from SSE to tell me how to get a reading on the meters, no mention of sorting the problem out with the meters. Tuesday 8th Feb 22, 12mts roughly from them taking over the supply I received another email for readings which I sent in, I then had another go at ringing them to sort the meters out, the woman I spoke to put me on hold while she spoke to the meter installation team, to my suprise she said that they had Friday available between 8-00 and 12.00 if someone would be in, I jumped at the chance to get the meters sorted out. She said confirmation would be sent us but come Friday we had not received any, I should of known better, my partner stayed in all Friday Morning in anticipation of the installation of new smart meters, true to form no one turned up. Saturday 12th Feb we received a letter saying Thanks for booking your smart meter installation, our Engineer will be with you between 8.00 and 12.00 noon. The Fiasco continues SSE has to be the worst Energy company you could sign up to, If you looking to change Energy supplier DO NOT even consider SSE only gave one star as can't give any lower.