I am a Feed In Tariff customer and have to submit readings every 3mths which should result in my being paid shortly after for power generated. My last reading to be actioned was in Sept/Oct 2021 since which time I have submitted two further readings but not received any payment. I have phoned on numerous numbers and on numerous days being held for as long as 70mins to no avail.I have also sent at least 5emails without reply. I am writing this while on hold having been told I would be put straight through to the relevant Depsrtment, this was over 20mins ago. My next call will be to Octopus. SSE/Ovo are a waste of time.