Customer service is a joke, you call and you can hear people on the line not picking up the call. I am on credit for both my gas and electricity bill and they keep on taking money from me, sent them emails and I get no reply. They say I owe them money for my broadband bill, which doesn't make any sense as all bills are paid from the same account. And now suddenly after complaining to them my online accounts have disappeared. No one has answered my. email yet. To me this company is abusive and deceptive.
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