Shocking poor customer service. It's one star because I can't give no stars, or minus stars. SSE have caused us so much stress. We closed our accounts with them years ago (after years of dreadful service, where we spent probably days on hold. We were also hung up on multiple times whilst being on hold) and then apparently we only closed 'one' account, then they wanted more money from us and called in dept collectors to chase us for hundreds of pounds that we don't even owe them. We feel like we've been harrassed by them. Please please, DO NOT use this provider. I think they are are scam. I cannot believe that companies get away with treating people like this. I don't think this is even legal.