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79 year old customer
After being cancelled 4 times, eventually SSE installed the smart meters last Tuesday,5/4/22. The next morning the boiler would not start, and did not respond to 'on'. I was promised an engineer that morning, no one came, a repeat of the problem yesterday, again no heating. The response from Customer Service,I should pay for a private gas engineer to put it right. Then the call handler put the phone down on me !! Don't touch this company for any reason.They are awful !
2 years ago
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SSE has a 1.1 average rating from 411 reviews

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Alice, Customer Support

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