What a useless shambles of a company. I sold my house in June 2021 and finalised both gas and electric accounts. They keep sending me "final bills" for electric and gas usage after the property was sold, and every time I go through the same rigmarole of explaining the accounts have been closed and providing proof of final payments. Despite this, lo and behold another "final bill' arrives a few months later. These useless clowns have even referred debt collection agencies to me. For the love of god avoid this company like the plague.
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