The recent 5 star reviews are obviously fake. Put through to horrible, aggressive women in South Africa who don't listen and talk over you. They also contracdict themselves constantly. I was sent a bill for £0 and then new bills started again for the previous amount based on a property I haven't owned for over a year. They told me they needed a meter reading then found out from a different aggressive woman that they did have a meter reading. Sadly the energy companies out there are just lawless and don't care. This was a properly horrible experience and I inherited them as a supplier because the previous supplier went bust. This for a property that was vacant when the switch was carried out.