Appalling customer service which seems to be a common theme with SSE. I'm unable to book appointments to fit new meters as it clashed with work, told i will now have to wait 28 days before they will issue me a new fitting date.....I can't choose the date (bearing in mind i had less than 5 days notice to arrange this with work which simply isn't possible or fair) they just give you a date and tell you to stay in. So in short SSE fitted meters that weren't very good (their own fault) now because of their own mistake the customers have to work around SSE's schedule and they aren't prepared to compromise or arrange new dates within a reasonable time frame and give reasonable notice too........shocking. It's because of these reasons I'll be switching supplier ASAP, if I could give 0 stars I would have.