Everyone has said this before but I will repeat again - one star is waaaay too much for them. I’ve been dealing with them for nearly a year and they still haven’t resolved my problem. The person who lived in the apartment before me used to pay with SEE so my first bill was with them. As soon as I moved in here I went travelling (so was away for more than half of the month). And yet somehow I’ve received a 92 pounds bill… I’ve been calling so many times and every time they said they fixed the problem and that I’d get a new bill shortly. As you can guess, it never happened and then I had to call them again. Fun fact - I am on hold with SSE right now. I’ve asked a lady if they have London offices where I can have a face to face chat. Her response was “just wait a second” and here were 23 minutes later, still waiting…