Such a bad company. Were renting a two bedroom flat for 3 years, first half we had Spark energy, then it was switched for SSE.
14 months we were paying estimated bills about £80 a month for 2 bedroom flat. We moved out from that property iin December 2021.
After giving final meter readings we were billed for £6000 for 14 months. Customer service explained it is a mistake, that the bill will be around £200. Then later the bill was showing £1500 in our account without even breaking down why we need to pay that much. We were told that we will receive a proper bill with explanation by post. Never got it.
This was passed to LCS and the bill went up to £1750.
After chasing them, finally we received a bill for £1500, which does not add up however we tried to make calculations. Even LCS agreed with us.
SSE customer service was saying that he has a different breakdown in front of him that we have. Shocking, absolutely shocking to hear that.
How on earth SSE did estimations and underestimate our monthly bill for over £100 for 14 month? Is it a joke?
And again, we are waiting about 2 weeks to receive "new" breakdown from SSE.
What a company, scamming people and even can't explain how on earth we have to pay £1500.
I hope it will all finish soon.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.