Got to agree with most of the other reviews. SSE are absolutely awful to deal with. We are on a buy back tariff with them where they pay us for the supply of energy from our solar panels. Every quarter we have to chase them for the payment which can take several months to come. You can only phone between 9am and 2pm weekdays when most of us are at work. When you do get a chance to phone you are on hold for a minimum of 45 minutes and up to an hour or more. The music is crackly and awful so it's not even pleasent listening. To make matters worse you keep getting the automated voice saying they are busier than usual. No your not, it's always the same! Once you do get through the staff can be rude and unhelpful. This has been the last time as we're moving to someone else, anyone else!