I complained about this company before. Their billing system has never been fit for purpose. 1. How can quarterly billing be justified with gas at today’s prices? People are being asked to pay £500-£600 per quarter and can too easily find themselves in a load of debt. Gas billing should be monthly, so people know when to cut back and avoid large bills. 2. The two-tier pricing is crazy, it is impossible to know exactly how much gas someone will use in a year, especially when they compare four winter months in 2023 with two spring months in 2024 and insist that represents a usage increase of 395%. I am in no doubt they charge the higher rate for much more gas than they are permitted. 3. SSE Gas Billing is not up to an acceptable standard; the regulator is either afraid of them or in bed with them; maybe both. I already mentioned that monthly flat rate billing would improve things. It is also essential to have clear billing information, simple things like... Meter Reading (start finish)" "Units used" "Cost per unit" "Total for period" "Amount Paid in period" "Balance" The current system doesn't even show deposits, it confuses usage and is inconsistent. The system is a mess and not fit for purpose, a bit like our regulator.