Firstly, I do not complain about matters like this but I had to leave a review somewhere. I moved into my 2 bedroomed flat in August 2019, this being my first property I hadn't looked much into electric so picked the one that my estate agents recommended. I was forced to pay £270 for three months electric. After multiple phone calls to reduce the cost.....only down to £230, the next month's bill was the same amount. I phoned up to complain again and got it reduced. SSE then went on to increase the price to make up for their lose the previous month making it up to £310. After multipe phone calls again got it reduced to £280. I then tried to leave the company whilst only having one month's worth of electric I have been charged £270 again! For one month! I have phoned them up and got nothing but abuse chucked at me and have been told I have been under charged for my electric in the past 9 months! I have been forced to pay out well over £1000 on electric for a 2 bedroomed flat that I only spend 1 day off in and 3-5 hours on and evening using electric.
The company constantly harassed me with hundreds of letters about debt collection whilst I was trying to get costs reduced.
The team members that I dealt with were all absolutely useless to say the least.
All in all I would give them 0 stars but I cannot. The worst decision in my life.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.